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We visited Barrow in Pensacola and were greeted by Mike. We told him we were visiting family about would likely not make a purchase. He immediately said he understood and that would not make any difference to him. He helped us find items we liked, made notes of model numbers, etc., and gave us an estimate of cost if bought from Barrow. He even said we could give that information to salespeople we might work with at home. Mike was very friendly, knowledgeable, patient and thorough!
-Marion and Georgia
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Jeanie Degraaf is amazing. She is honest, understanding and makes great suggestions. She has great service after the sale and always greets us with a smile. I would highly recommend her to friends and family.
- George M
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I would like to thank you and the managers of the Mobile & Pensacola stores for your recent assistance. I thought service of the level provided by Barrow no longer existed. Not only did you exceed my expectations, but the professionalism was outstanding. Barrows has a customer for life. I have shared my experience with friends & neighbors, & was surprised to learn that several were already familiar with your store. Again, many thanks!
- Tim
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Shelby,
Thank you bunches for all your help with choosing our furniture! Have been meaning to come by the store and see you. We absolutely love the stuff and it has become our favorite room! It all fits perfectly, and fits all our needs. Definitely plan on seeing you again, and be sure to send any promotions our way!
- Earl & Debbie
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Just wanted to say thank you! The furniture Sharon Edwards helped us with is perfect in our home, and your delivery crew was great, very professional and friendly.
-Jean
Good selection of quality items at reasonable, affordable prices.
- Rhela
Great service, selection, and product.
-Albert
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Great quality furniture here for prices that compare to other places. The sales staff will let you wander around without hovering over you but are readily available to answer questions.
-Ziggy
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I was very impressed with the knowledge of the staff. They have a large selection of name brands and styles in all price points. I was much more impressed with the customer service. That meant more to me than anything else. It is comforting to know you are dealing with a store that stands behind their product and will do what it takes to make you satisfied.
- Jeff
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We just had the best experience buying our sofa and kitchen table! Mr. Fred was so precious! He was very professional and sweet. He wasn’t pushy and gave us time to discuss and make the best discussion for us. If I ever need any future furniture needs I will be sure to go see Mr. Fred!
- Jimmy
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Beautiful furnishings for every room in the house. Staff is very courteous and well mannered. Information about the various items were upfront and not deceptive. Purchased a dining room set.
- Floyd
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I was doing some online shopping for an item that we wanted to buy right away and not wait on an order. I spoke with Michael at this store and he was very professional and courteous. Before driving over to the store since we are in Alabama, Michael sent me photos and info on the items that were currently in stock. We ended up finding what we wanted to buy at the Mobile Barrows store, however, Michael and the Pensacola store are definitely 100% on customer service. I called his manager to tell her about Michael's good work, and she was also very professional and friendly! - Robin
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We have been sitting on our Robin Bruce sectional for about three weeks now, and I have had no disappointments. HUGE thank you to Sharon and the Barrows team for making this process easy, and stress free.
- Tabitha
